Competitive Edge Edge@competitiveedge.com, 866-576-4025
Compass Program
Calendar
Training
Strategic Planning
E-Learning
Business Coaching
News and Articles
Contact Us
About Us

 

 

 

  • Topics have a workbook and breakout activities.
  • Topics can be customized to each businesses' individual training needs.
  • Each module of each topic is an average of 3 hours long.
  • E-Learning can also be blended into the training for longer retention and skills.

Career Builder

  • Building Trust
  • Creating Teams
  • Face to Face
  • Effective Meetings
  • Taking Responsibility
  • Conflict Resolution
  • Empowering Employees
  • Setting Performance
  • Expectations
  • Time Management
  • Team Decisions
  • Winning Relationships

Conflict Management

  • Managing Interpersonal Conflict
  • Managing Organizational Conflict

High Payoff Hiring

  • High Payoff Hiring

Core Skills

  • Goal Setting and Planning
  • Leveraging Time
  • Communication
  • NegotiationTeamwork

Skills for HP Teamwork

  • Basic Communication
  • Giving & Receiving Feedback
  • Group Dynamics
  • Team Decision Making
  • Team Problem Solving
  • Conflict Resolutioni
  • Time Management

Developing HP Teams

  • Fundamentals of HP Teams
  • The Team Charter
  • Effective Meetings
  • Customer Focus
  • Managing the Process
  • Team Member Roles & Responsibility
  • Setting Goals & Keeping Score

Emotional Intelligence

  • The Integrity Model
  • Conquer Your Key Moments
  • Embrace Reality
  • Exercise Responsibility
  • Clarify Your Vision
  • Define Your Purpose
  • Act With Integrity
  • Value Who You Are

Time Management

  • Managing Your Time
  • Leading Others for
    Effective Time Management

Effective Supervisory Skills

  • Effective Supervisory Skills

Speaking For A Lasting Impression

  • Understanding the Adult Audience
  • Developing a Dynamic Delivery
  • Speaking with Conviction
  • Presenting with Purpose
  • Raising Retention

Assessing Your Organization For High Performance

  • The Transformation Model
  • Current Results
  • Business Environment
  • Current Strategy
  • Core Process
  • Structure
  • Systems
  • Culture
  • Opportunities & Plans

Principles of High Performance

  • Traditional vs. HP Paradigms
  • Characteristics of HP
  • Building Trust
  • HP Performance Tools & Plans

Principles of Partnership Selling

  • Partnering
  • Value Profiling
  • Developing Benefits
  • Presenting Solutions
  • Closing
  • Putting It All Together

High Performance Leadership

  • Principles of Leadership
  • Practices of Empowering Leaders
  • The Five Leadership Roles
  • Leadership Practices:
    A Self-Assessment
  • Personal Productivity
  • Fundamentals of HP Teams
  • Performance Expectations
  • Empowering Others for Success

Diversity

  • Valuing The Individual
  • Managing Diversity

Customer Service

  • Customer Service:
    A Strategic Advantage
  • Coaching CustomerService

Change Management

  • Managing Change
  • Leading Others Through Change

Communication

  • Effective Communication
  • Communication Skills For Supervisors

Empowering Performance

  • Learning to Lead
  • Building Your Sales Team
  • Developing Essential Skills
  • Achieving Results
  • Leading with Momentum

Positive Impact

  • Attitude
  • Personal Accountability
  • Balance
  • Change
  • Productivity
  • Communication
  • Leadership Opportunities

The Trust Factor

  • The Trust Imperative
  • Collusion
  • A Change of Heart
  • Face to Face Communication
  • Interpersonal Dialogue: Core Principles
  • Interpersonal Dialogue: The Steps
  • Harnessing Harmful Behavior
  • Strengthening Our Relationships

Developing an HP Strategy

  • Overview of Strategy
  • Analyzing the Business Enviroment
  • Forecasting the Future
  • Creating Core Ideology
  • Defining Your Strategic Direction
  • Defining Your Competitive Advantage
  • Setting Goals
  • Creating a Master Plan